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DEPOSIT & PAYMENT & GRATUITY 

A refundable deposit of $150 is required to hold your date and serve as a security deposit for any damages. Please pay by credit card and submit  contract within 2 days of confirming that you are making a reservation. The deposit is separate from the payment/gratuity and will be returned as long as the contract is followed. Full payment is due upon the time of pick-up. The full payment can be made in CASH at the time of pickup, or by CASH or CREDIT CARD if paid at least 1 week prior to your rental date. All CHECKS must be made out to CLE Shuttle. If paid by CREDIT CARD a 3% credit card vendor fee will be added to the cost. All prices include sales tax.

A 15% driver gratuity will be added to the cost of your rental.

DAMAGE POLICY & FEES

 The driver inspects each vehicle before, during, and after each rental. In the event of damage, the customer shall be responsible for any repairs or cleaning. The following will result in automatic loss of your $150 deposit: • Cracked or Broken Windows • Smoking Burns • Damage to Seats • Damage to Lights, TV, or Stereo Equipment • Excessively Spilled Fluids • Any Bio-hazardous Fluid Left Behind

 Should damage exceed the $150 deposit fee, the customer will be held responsible for the balance.

CANCELLATION 

A cancellation notice is required at least thirty-two (30)days in advance to receive a full refund of your deposit. By signing this agreement I accept responsibility for all actions of the people on the bus and understand that CLE Shuttle shall not be held responsible for any actions by passengers leading to personal injury.

RULES

No smoking • No illegal drugs • No underage drinking • No standing on seats • In order to prevent excessively large spills, kegs and barrels of beer, or water coolers filled with liquids are prohibited • Guests are welcome to bring their own alcohol beverages and enjoy them while riding the bus. However, guests may not carry open containers of alcohol onto or off the bus. • If you do spill, please clean it up right away. • No guns and knives • While the bus is in motion, passengers must sit or stand behind the driver's privacy curtain • If you wish to bring food you may. Please, no foods that will leave permanent odors such as fish. Jello-Shots are allowed but please clean up the mess • No sitting on the bar or back of seats • No glitter and confetti • Standing while bus is in motion could result in passenger injury. CLE Shuttle is not responsible for any injuries due to a passenger who stands while the bus is in motion.